Legal
Please read these terms carefully before using our services. Last updated: June 2026.
Part I
Governing terms for physical gold sales, broker partnerships, and institutional transactions.
These terms govern all physical gold transactions, broker arrangements, and institutional supply agreements entered into with SOLVEX™ and its affiliated entities (collectively, "SOLVEX"). By engaging SOLVEX in any commercial capacity you agree to be bound by these terms.
These terms apply to: (a) direct purchasers of physical gold; (b) licensed brokers acting on behalf of buyers; (c) logistics and storage partners; and (d) any party entering into a supply or offtake agreement with SOLVEX.
All gold supplied by SOLVEX meets or exceeds Au 999.9 fine gold standards as defined by the London Bullion Market Association (LBMA). Each bar or consignment is individually assayed and accompanied by a certificate of authenticity.
Pricing is based on the London PM Fix (LBMA Gold Price) at the time of order confirmation, plus applicable refining, logistics, insurance, and handling premiums. Indicative quotes are valid for 24 hours. Binding prices are fixed at the time of written order confirmation signed by an authorised SOLVEX representative.
SOLVEX coordinates secure logistics through internationally recognised carriers including Brink's and Malca-Amit. All shipments are fully insured at replacement value from point of origin to confirmed delivery.
Brokers introducing buyers to SOLVEX must be formally registered and approved in advance. Unsolicited introductions do not create any commission obligation.
SOLVEX operates in full compliance with international anti-money laundering (AML) and know-your-customer (KYC) regulations. All parties must provide satisfactory identity verification and source-of-funds documentation before any transaction is processed. SOLVEX reserves the right to decline, suspend, or terminate any relationship that raises compliance concerns, without obligation to disclose the basis for such a decision.
To the maximum extent permitted by applicable law, SOLVEX's total liability for any claim arising out of or related to an institutional gold transaction shall not exceed the invoice value of the specific order giving rise to the claim. SOLVEX is not liable for indirect, consequential, or speculative losses of any kind.
These institutional terms are governed by the laws of the Dubai International Financial Centre (DIFC). Any disputes shall be referred to the DIFC Courts for exclusive jurisdiction, unless both parties agree in writing to refer the matter to ICC arbitration seated in Dubai.
Part II
Governing terms for individual investors using SOLVEX™ daily-return investment plans on the platform.
SOLVEX™ offers structured 100-day investment plans ("Plans") with daily return rates that vary by investment tier. Returns are derived from the operating profits of SOLVEX's gold trading and mining activities.
Daily rates are indicative and subject to change before a plan is activated. The rate locked at the time of deposit activation governs that plan for its full term.
Accumulated daily profits become available for withdrawal throughout the plan term. Investors may withdraw available profits at any time without penalty, subject to the applicable network minimums and the following schedule:
⚠️ Important — Early Exit Policy
Once you deposit funds into an active plan, your capital is immediately deployed into SOLVEX's gold mining and trading operations — your money is working from day one. If you choose to withdraw your principal before the plan's 100-day term is complete, the following terms apply:
If you withdraw before your plan ends, you receive your full deposited amount minus a 10% fee, minus any profits already paid out to you — and your account will be shut down. There are no exceptions to this policy.
You invest $1,000. Over 40 days you withdraw $200 in profits. You then request an early exit. Refund calculation: $1,000 − 10% fee ($100) − $200 already withdrawn = $700 returned to you. Your account is then closed.
Available profits may be reinvested to extend the current plan by 3 days per reinvestment. Reinvested amounts are subject to the same early-termination terms as original principal.
Risk Warning
Investment in SOLVEX™ plans involves financial risk. Daily returns are not guaranteed. The value of your investment may fluctuate and you may receive less than you invested. Past performance is not indicative of future results.
SOLVEX reserves the right to suspend or terminate any account, with or without prior notice, in cases including but not limited to: suspected fraud, AML/KYC non-compliance, abuse of the referral system, chargebacks, or breach of these terms. Upon termination for cause, outstanding balances may be forfeited.
SOLVEX endeavors to maintain platform availability at all times but does not guarantee uninterrupted service. Scheduled maintenance, technical issues, or force majeure events may cause temporary unavailability. SOLVEX is not liable for losses arising from platform downtime.
By using the platform, you consent to the collection and processing of your personal data as necessary for account management, transaction processing, and regulatory compliance. SOLVEX does not sell personal data to third parties. Data is retained for as long as required by applicable law and our internal compliance policies.
SOLVEX may update these terms at any time. Material changes will be communicated via the platform or email with a minimum of 7 days' notice before taking effect. Continued use of the platform after the effective date constitutes acceptance of the revised terms.
These investor platform terms are governed by the laws of the Dubai International Financial Centre (DIFC). Any disputes arising from or relating to these terms or your use of the platform shall be submitted to the exclusive jurisdiction of the DIFC Courts.
By entering this platform, you confirm that you are at least 18 years of age and have fully read and agreed to the Terms and Conditions of SOLVEX™. Investing involves risk. Terms and Conditions